Ecochain is ISO certified for ISO 27001:2017 (Information security management systems) and ISO 9001:2015 (Quality management).
Meaning we have a seal of approval for information security standards. And for our quality management system – consistently meeting customer & regulatory requirements.
To ensure maximum quality, projects at Ecochain are conducted according to the Ecochain customer journey (see right, click image for higher resolution).
We evaluate NPS on a quarterly basis, and this serves as mechanism for our continuous improvement. Our last NPS showed an average score of 8.0 – an achievement we are proud of.
We hope to always serve you with the highest quality. In case you do have a complaint, please do not hesitate to use this form to inform us about it.