Quality & Security at Ecochain
We strive to deliver the highest quality and security to our clients. Ecochain is, therefore, completely ISO 9001:2015 & ISO 27001:2017 certified.
On this page, you can find the most current information about our business processes at Ecochain, and how we ensure quality and security.
Ecochain is ISO certified for ISO 27001:2017 (Information security management systems) and ISO 9001:2015 (Quality management).
Meaning we have a seal of approval for information security standards. And for our quality management system – consistently meeting customer & regulatory requirements.
Customer journey & implementation process
To ensure maximum quality, projects at Ecochain are conducted according to the Ecochain customer journey (see right, click image for higher resolution).
We evaluate NPS on a quarterly basis, and this serves as mechanism for our continuous improvement. Our last NPS showed an average score of 8.0 – an achievement we are proud of.
We hope to always serve you with the highest quality. In case you do have a complaint, please do not hesitate to use this form to inform us about it.